FAQ's House Sitting

Homeowners

Use the Quick Access Guide to navigate to the information you need, or browse all questions at your own pace.

1. Understanding House Sitting for Homeowners

What is house sitting and how does it work?
House sitting is when a trusted sitter stays in your home while you are away to care for your property and pets. It offers peace of mind knowing your home is inhabited and well looked after.

Is house sitting really safe?
Yes, when sitters are carefully selected, verified, and reviewed, house sitting is a very secure arrangement. It is built on trust, transparency, and clear communication.

Is house sitting suitable for luxury or high-value homes?
Absolutely. Many homeowners with premium properties choose house sitting for its discreet, personalised care and added security of an occupied home. Your selected house sitter will often come back year after year as you travel.

Is house sitting suitable for short trips or only long stays?
House sitting works for both short and extended trips. You can tailor the length of each sit to suit your travel plans.

How long can a house sit last?
A house sit can range from a single night to several months. The length is entirely flexible and agreed upon between you and your chosen sitter.

2. Finding and Choosing the Right House Sitter

How do I find a trustworthy house sitter?
You can review sitter profiles, references, and past reviews to choose someone who aligns with your needs. The platform makes it easy to compare candidates with confidence.

Can I choose my own house sitter?
Yes of course, you always remain in full control of who stays in your home. You decide which sitter feels like the best fit for you.

Can I have more than one sitter apply?
Yes, multiple sitters can apply so you can explore different options. This allows you to select the sitter you feel most comfortable with.

Can I meet the sitter before confirming?
Yes, you can arrange a video call or meeting before confirming. This helps build trust and ensures you feel fully at ease.

What should I look for in a sitter’s application?
Look for experience, clear communication, and genuine interest in your home and pets. A thoughtful application shows professionalism and care.

What makes a great house sitter profile stand out?
Strong profiles include detailed experience, quality photos, and positive reviews. They reflect reliability, warmth, and attention to detail.

Can I request references from previous homeowners?
Yes, references provide valuable insight into a sitter’s reliability and care. They add an extra layer of reassurance.

Are house sitters vetted or verified?
Yes, all house sitters complete identity and verification checks. This helps maintain a trusted and secure community.

Can I request background or identity checks?
Yes, you may request additional checks if it brings you peace of mind. Trust should always feel comfortable and transparent.

Can I decline applicants without giving a reason?
Yes, you are free to choose what feels right for your home. Declining applicants is always your decision.

How does the platform help match me with the right sitter?
The platform uses detailed profiles, filters, and preferences to support compatible matches. This saves time and enhances confidence.

Can I shortlist or favourite preferred sitters?
Yes, you can save sitters you like for future reference. It makes decision-making calm and effortless.

How do I know sitter profiles are genuine?
Profiles are supported by verification steps, reviews, and active moderation. This helps ensure authenticity and trust.

3. Experience Skills and Pet Care

How do I know a sitter is experienced with pets?
You can review their experience, references, and previous sits involving animals. This ensures your pets are in capable hands. You can also ask them your specific questions when you meet.

How are pets cared for during my absence?
Sitters follow your care instructions to maintain routines, feeding, and exercise. Your pets remain safe, loved, and comfortable.

Can I require experience with special-needs pets?
Yes, you can request sitters with specific experience for medical or behavioural needs. Your pet’s wellbeing always comes first.

Can I request sitters with veterinary, medical, or animal care experience?
Yes, you may specify professional or specialised experience if desired. This provides extra confidence for complex care.

Can I request experience with anxious or elderly pets?
Absolutely. You can choose sitters who understand gentle handling and emotional reassurance.

Can I leave detailed feeding and medication schedules?
Yes, detailed instructions are encouraged. They help ensure your pet’s routine remains consistent while you are away on holidays.

What happens if my pet becomes unwell?
The sitter will contact you and follow your emergency plan which should be in your house manual. Veterinary care will be arranged promptly if needed on your instructions.

What if my pet does not settle with the sitter?
Communication is key, and small adjustments often resolve concerns. Your comfort and your pet’s happiness are always prioritised.

Its often best for your pet and the house sitter to meet prior to you going on holidays so your pet knows they are in good hands.

Should I leave emergency contacts and vet details?
Yes, this is strongly recommended. It ensures swift action and complete peace of mind. You will find areas for this in the house manual template in the members resources area.

4. Responsibilities and Expectations

What responsibilities does a house sitter have?
A house sitter cares for your home, pets, and daily routines while you are away. Their role is to maintain your home as if it were their own and keep everything running smoothly.

Can I set specific rules or expectations for my home?
Yes definitely, you are encouraged to outline any preferences clearly. This ensures your home is cared for exactly as you wish.

What level of cleaning is expected from a sitter?
Sitters are expected to keep your home tidy and return it in the condition it was received. It is about respectful, day-to-day care and a clean home.

Can I specify non-smoking or no-alcohol preferences?
Yes, your lifestyle preferences should always be respected. These should be clearly stated in your listing.

Can I set boundaries around visitors or overnight guests?
Absolutely. You have full control over who is allowed in your home and this should stipulated in your house manual.

What personal areas of my home should I make available?
You decide which areas are accessible. Many homeowners choose to keep certain rooms private.

Can I request a sitter who works remotely or is home most of the day?
Yes, you can specify this preference if your home or pets benefit from regular presence. It adds an extra layer of comfort and security.

Can I request a sitter with a similar lifestyle or routine to mine?
Yes, lifestyle compatibility can create a smoother and more relaxed sit. It often leads to better harmony.

Can I specify expectations around energy use, pool care, or garden maintenance?
Yes, any household routines can be outlined in advance. This keeps everything running effortlessly in your absence.

Can I set expectations around noise, music, or entertaining?
Yes, these preferences help protect the calm environment of your home. Clear guidance prevents misunderstandings. Your house manual should also stipulate this.

How do I communicate expectations clearly?
A written house manual and open communication work beautifully. Clarity creates trust and ease on both sides. Your listing is also a great area to be specific.

5. Trust Privacy and Security

How is my privacy protected while I’m away?
Your home and personal space are treated with respect at all times. Privacy expectations can be clearly defined in advance.

Can I restrict access to certain rooms or areas of my home?
Yes, you may close off any areas you wish. Your boundaries are always honoured.

Can I ask the sitter to sign a confidentiality agreement?
Yes, you may request this for added peace of mind. It reinforces trust and discretion.

How do I ensure my valuables are respected?
Most homeowners store valuables securely and communicate expectations clearly. Sitters are selected for integrity and professionalism.

Should I inform my neighbours that I have a house sitter?
Yes, this is recommended. It adds an extra layer of security and reassurance.

6. Preparing Your Home

How do I prepare my home before a sitter arrives?
Prepare your home as you would for a valued guest. A clean, organised space helps the sitter settle in comfortably and care for your home with ease.

Should I leave a written house manual?
Yes, a house manual is a must. It provides clear guidance and creates a smooth, confident experience for everyone.

How do I handle access to my home (keys, codes, security)?
You can arrange secure key handovers or provide temporary access codes. Choose the method that feels safest and most convenient for you.

Some members also choose to install a lock box to the exterior of their home.

Should I provide groceries or household supplies?
You should definitely leave cleaning products and advise where they are. Also the basic essentials such as tea, coffee, toilet paper etc should be left as a courtesy.

Food items are usually up to the house sitter.

7. Arrival and Handover

Should I be present when the sitter arrives?
If possible, yes. A warm handover helps build trust and ensures everything is clearly explained. Often this is not possible, so at least contact them.

What is the best way to hand over keys securely?
In person handovers, lockboxes, or trusted third parties all work well. Choose the option that offers you the most peace of mind and convenience for you and the house sitter.

8. Communication During the Sit

How much communication is normal during a sit?
Communication is flexible and based on your preference. Most homeowners appreciate light, regular updates for reassurance.

Can I request daily updates or photos from the sitter?
Yes, you may request updates or photos which often brings you comfort. This helps you stay connected and relaxed while away.

What happens in an emergency while I am away?
The sitter will follow your emergency instructions in the house manual or contact you immediately. Your home and pets are always the priority.

9. Safety, Insurance and Legal Peace of Mind

What happens if something is damaged during a sit?
Any issue should be communicated openly and promptly. Most matters are resolved calmly and fairly between both parties.

Do house sitters need insurance?
Some sitters carry personal insurance, but requirements vary. You may request this if it offers additional peace of mind. Usually your own home and contents insurance will cover you. If you are not sure, check with your insurer.

Do I need a written agreement with my sitter?
Your listing details, written communication and house manual are your agreement which should be adhered to by your house sitter.

Does house sitting affect my home insurance?
Policies vary, so it is best to check with your insurer. Many homeowners simply inform their provider for transparency.

Should I notify my insurer that I’m using a house sitter?
Yes, this is a wise and simple step. It ensures your coverage remains clear and uninterrupted.

10. Cancellation and Changes

What if I need to cancel my trip?
Notify your sitter as early as possible. Open communication maintains trust and goodwill. If you cancel within 7 days of the supposed start date you will lose the points which the sitter was supposed to receive.

What if the sitter cancels at the last minute?
A sitter can only cancel last minute on this platform once, unless unforseen circumstances prevail, not just a change of mind or found something better. If they do it a second time they lose their membership. This is so the sitter recognises reliability. The platform can assist in finding alternatives. Calm, swift communication helps resolve the situation smoothly.

11. Costs and Platform Use

Do house sitters pay to stay in my home?
No, house sitting is based on mutual benefit rather than payment. Sitters exchange care and presence for accommodation and points.

Are there any fees for homeowners to use the platform?
Yes the homeowner pays a membership fee. With this they are allotted points which can be used for house sitters and home exchanges. The fees are always clearly outlined upfront.

How many points are transferred to the house sitter

This depends on the type and number of pets they are looking after. You will find information about this on the house sitting page or the Hombie points page.

How do I transfer the points to the house sitter?

The platform does this for you when the sit has been completed.

Can I use my allotted points for a home exchange

Definitely, that is the benefit of Hombie, you get a house sitter and free accommodation anywhere around the world.

12. End of Sit and Ongoing Relationships

What condition should my home be returned in?
Your home should be returned clean, tidy, and respectfully maintained. It should feel just as welcoming as when you left with happy pets.

Should I leave a small welcome or thank-you gesture?
This is optional but warmly appreciated. A thoughtful gesture builds goodwill and connection for the next time you may want a house sitter.

How do I leave feedback or a review for my sitter?
Reviews can be submitted through the platform. They help support trust and quality within the community.

How quickly should I leave a review after the sit ends?
As soon as you feel comfortable. Timely feedback benefits both sitters and future homeowners.

Can I build an ongoing relationship with a sitter I trust?
Yes, many homeowners enjoy long-term relationships with trusted sitters. It creates continuity, ease, and peace of mind.

House Sitters

1. Understanding House Sitting

What is house sitting and how does it work for sitters?
House sitting allows you to stay in beautiful homes while caring for the property and any pets. It is a trusted exchange based on responsibility, respect, and mutual benefit.

Is house sitting safe for sitters?
Yes, when clear communication and verified listings are in place, house sitting is a secure and rewarding experience. Trust and transparency sit at the heart of every arrangement.

Is house sitting suitable for short stays or long-term travel?
House sitting suits both short breaks and extended travel. You can choose sits that align perfectly with your lifestyle.

Can I house sit internationally?
Yes, house sitting is available worldwide. It offers a unique way to experience destinations more deeply and authentically.

Do I need experience to become a house sitter?
Experience is helpful but not always required. A genuine positive attitude, responsibility, and expert care often matter just as much.

2. Creating a Strong Sitter Profile

How do I create a great house sitter profile?
Your profile should reflect who you are, your experience, and your reliability. A warm, honest presentation builds trust quickly. We have a great article on building a great house sitter profile.

What photos should I include in my profile?
Choose clear, friendly photos that show your personality and lifestyle. Images that feel natural and professional are ideal.

How important are references and reviews?
They are essential for building trust. Positive feedback gives homeowners confidence in your care and reliability. We have an article on how to get 5 star reviews here.

Can I update my profile at any time?
Yes, your profile can be updated whenever needed. Keeping it current strengthens your credibility.

What makes my application stand out to homeowners?
Personal, thoughtful messages showing genuine interest. Clear communication and warmth make a strong impression.

3. Finding and Applying for Sits

How do I find house sits that suit me?
You can search using filters that match your travel plans and preferences. This makes finding the right fit simple and calm.

Can I apply for multiple sits at once?
Yes, you may apply for several sits. This increases your chances of securing a suitable match. Just don’t confirm one sit then choose another. Once you confirm the sit you must do it.

How early should I apply for a sit?
Applying early is always recommended. It shows organisation and genuine interest and homeowners are often wanting to get their sitter organised well before going away.

Can I apply for last-minute sits?
Yes, last-minute sits are often available. They can be a wonderful opportunity for flexible sitters. We have a section coming for last minute house sits soon.

What should I write in my application message?
Introduce yourself warmly and explain why the sit suits you. Also if you have looked after pets similar to theirs. Thoughtful detail builds instant trust.

Can I withdraw an application after applying?
Yes, you may withdraw if your circumstances change. Open communication is always appreciated. You cannot withdraw it once it is confirmed by you and the homeowner.

4. Selection and Confirmation

How do homeowners choose a sitter?
Homeowners review profiles, experience, and communication to find the best fit. It is a thoughtful and trust-led decision. Reviews are often a factor also.

Can I speak with the homeowner before confirming?
Yes, a video call or conversation is encouraged. It helps both sides feel confident and comfortable.

What should I ask the homeowner before accepting a sit?
You may ask about routines, expectations, pets, and household details. Clear understanding creates a smooth experience.

Do I need a written agreement?
The homeowners listing, house manual and your written communication on the platform is your agreement. It supports transparency and peace of mind for both parties. So, make sure you have communicated well before starting the house sit.

Can I decline a sit after being offered?
Yes, you may decline if it does not feel right for you. Honest and respectful communication is always valued. If you have confirmed the sit through the platform, you must do the sit unless the homeowner is happy to find someone else.

What happens if I cancel a sit once Ive confirmed on the platform.

A sitter can only cancel last minute on this platform once, unless unforseen circumstances prevail, not just a change of mind or found something better. If they do it a second time they lose their membership.

5. Responsibilities and Expectations

What are my responsibilities as a house sitter?
Your role is to care for the home and any pets with the same or better respect you would your own. This includes maintaining routines and keeping the property secure and well presented.

What level of cleaning is expected?
You are expected to keep the home tidy and return it in the condition it was received. It is about respectful daily care and keeping a tidy home for the owner to return to.

Am I responsible for gardening, pool care, or maintenance?
This is always agreed in advance. Any additional responsibilities should be clearly outlined before confirming the sit.

Can I leave the property for more than 12 hours during the sit?
Your movements should always support the care commitments you’ve agreed to. You cannot treat the home as a base for other activities.

Can I have visitors or guests?
Only with the homeowner’s prior approval. Their home, privacy, and comfort must always be respected, and unapproved visitors or guests may result in your membership being reviewed.

What if I work remotely while house sitting?
Remote work is usually welcome if it does not affect your responsibilities. It can be an ideal arrangement for both parties.

What if I have an emergency and need to leave?
Contact the homeowner immediately and follow the agreed emergency plan. Clear communication ensures everyone feels supported.

6. Pet Care and Animal Welfare

What level of pet care is expected?
You are expected to follow the homeowner’s care instructions closely. Pets should feel safe, loved, and well looked after at all times.

Can I apply for sits with pets if I have no experience?
Yes, as long as you are honest and the homeowner is comfortable. Some sits are perfect for beginners with guidance.

What if a pet becomes ill or injured?
Follow the emergency instructions you were given and contact the homeowner immediately. Prompt care is always the priority.

What if a pet is anxious or difficult to manage?
Patience and gentle reassurance are key. Communicate openly with the homeowner for guidance and support.

Can I refuse a sit if I feel unqualified for the pet’s needs?
Yes, this is a responsible and respectful choice. It protects both you and the wellbeing of the pet and should be refused before confirming the sit.

7. Trust, Safety and Protection

Are homeowners verified?
Homeowners complete verification checks on joining the platform. This helps maintain a trusted and secure community.

How do I know a listing is genuine?
Listings are supported by profiles, reviews, and platform moderation. These layers help ensure authenticity and transparency.

Should I have personal insurance?
Personal insurance is recommended for extra peace of mind. It offers protection and reassurance while you are sitting.

What if something is damaged accidentally?
Inform the homeowner and communicate openly. Most situations are resolved calmly and fairly. If it is small just replace it for your reviews.

What if I feel unsafe during a sit?
Your safety is the priority. Contact the homeowner straight away so support can be provided. You can also contact the local police. Contact Hombie if further help is required.

8. Arrival and During the Sit

Should I arrive before the homeowner leaves?
Yes, when possible this is ideal. It allows for a smooth handover and clear communication. Often it is not possible, so make sure you have clarified everything with the homeowner before your arrival.

Will I receive a house manual or instructions?
Most homeowners provide a house manual or written guidance. This helps you care for the home with confidence.

How much communication should I have with the homeowner?
Communication is based on mutual preference. Regular, gentle updates are usually appreciated.

Can I request updates or clarification during the sit?
Yes, open communication is always encouraged. It ensures you feel supported and informed.

9. End of Sit and Reviews

What condition should I leave the home in?
The home should be left clean, tidy, and respectfully maintained. It should feel welcoming for the homeowner’s return.

How do I leave a review for the homeowner?
Reviews are submitted through the platform. They help build trust and strengthen the community.

When should I write my review?
As soon as you feel comfortable after the sit ends. Timely feedback is always appreciated.

How important are reviews for future sits?
Reviews are essential for building credibility. They support your reputation and future opportunities.

10. Costs, Points, Membership and Practicalities

Do I get paid to house sit?
House sitting is usually an exchange of care for accommodation rather than payment. It offers value through experience and savings.

Do I earn Points for doing a house sit.

Absolutely, you earn points for each pet and the house sit itself per night. You can then use these points for a home exchange. See the house sitting page for further explanation of this.

Do I have to pay to join the platform?
There is a small membership fee which allows you to do as many house sits in a 12 month period as you like anywhere in the world.

What costs am I responsible for during a sit?
You typically cover your own food, transport, and personal expenses. Household utilities are usually included for short stays up to 1 month and longer.

After this it is upto the homeowner if they want you to pay for utilities. This should be clarified up front from the home owner otherwise they are free.

Can house sitting replace accommodation costs while travelling?
Yes, many sitters use house sitting to enjoy comfortable stays without accommodation fees. It is both practical and enriching.

Can I build long-term relationships with homeowners?
Absolutely. Many sitters form trusted, ongoing arrangements that feel natural and rewarding.